Privacy policy

1. Who is responsible

This Privacy Policy explains how Tetsuren collects, uses and shares your personal information when you visit or buy from tetsuren.com. The data controller is Tetsuren (tetsuren.com), reachable at contact@tetsuren.com. Contact: contact@tetsuren.com.

2. What we collect

Information you give us (name, email, delivery and billing address, phone number, order details, messages), age-verification information where required by law, payment confirmation from our payment providers (we never receive your full card number), and technical information about your device and how you use the site (cookies, IP address, pages viewed).

3. Why we use it

To process and deliver your orders, including the legally required age check on delivery of bladed articles (legal obligation and performance of a contract); to answer your questions; to prevent fraud and sales to minors (legal obligation and legitimate interests); to improve our site; and, with your consent, to send you marketing emails and show you relevant ads.

4. Who we share it with

Shopify (our e-commerce platform), payment providers, our carriers (who need your name, address, phone number and age-verification status), email and analytics tools, and advertising partners such as Google where you have consented. We may disclose information where required by law, for example to the police or Trading Standards.

5. International transfers

Some providers process data outside the UK. Where they do, we rely on adequacy regulations or standard contractual clauses.

6. How long we keep it

Order records are kept for 6 years for accounting and legal purposes; marketing data until you unsubscribe.

7. Your rights

Under UK GDPR you can access, correct, delete or port your data, object to or restrict its use, and withdraw consent at any time. Email contact@tetsuren.com. You may also complain to the Information Commissioner's Office (ico.org.uk).

8. Cookies

We use essential cookies to run the shop and, with your consent, analytics and advertising cookies. You can change your choices at any time from the cookie banner.

9. Changes

We may update this policy; the version published here applies.